Preguntas frecuentes
1. What services does Soul Share Health offer?
Soul Share Health offers a virtual wellness community, personal growth resources, group support, exclusive webinars on mental health and spirituality, and access to individual therapy with PsySon at special rates.
2. How can I enroll in Soul Share Health?
You can enroll through our website. We offer a free account, which gives you limited access to the community and therapy sessions at $50 per session. With a free account, you will not have access to our webinars, support group therapy sessions, and exclusive resources. To enjoy all these benefits, you must upgrade to our monthly membership of $19.99.
3. What happens after I enroll?
After enrolling, you will receive an email with details about the services available based on your account type. If you are a member, you will have full access to webinars, support groups, and therapy sessions with PsySon at a special rate.
4. What are the benefits of being a Soul Share Health member?
Members have full access to individual therapy with PsySon, group support, exclusive wellness resources, and participation in specialized webinars on mental health and spirituality.
5. Is it possible to cancel my membership?
Yes, you can cancel your membership at any time. If you decide to do so, just follow one of these steps:
-Via the website:
Log in to your soulsharehealth.com account.
Go to the "My Profile" or "Billing" section (exact information may vary slightly).
Locate your membership and look for the cancellation option. You can find it in a menu or by clicking on the membership itself.
Confirm your cancellation.
-Via email:
Send an email to hello@soulsharehealth.com.
Clearly indicate that you wish to cancel your membership.
Include your account information for identification purposes.
Important Notes:
Cancellations are generally processed at the end of the current billing cycle, which means you will have access to your membership benefits until that point.
Refunds of membership fees are generally not issued, especially for the current billing cycle.
If you have any issues with the cancellation process or need further assistance, please contact our support team at hello@soulsharehealth.com for assistance with the process.
6. Can I access therapy without being a member?
No. To access individual therapy sessions with PsySon, you must have an active Soul Share Health account, either with the free plan or the virtual community plan.
🔹 Free plan: access to therapy for $50 per session
🔸 Community plan: access to therapy for $30 per session, plus webinars and support groups included.
7. Can I participate in webinars if I have a free account?
No, the free account does not provide access to webinars, individual therapy sessions, or support groups. To enjoy all our benefits, you must be a member.
8. Do you offer any support outside of groups and therapy?
Yes, in addition to groups and therapy, we offer additional self-help resources and tools for personal growth available to our members.
9. Can I change my membership plan?
Yes, if you'd like to change your plan or service, simply contact our support team to adjust your membership to your needs.