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  • How do I add/remove people to my account?
    You can access this through your member portal, by going to www.soulsharehealth.com and logging in.
  • How do I cancel my account?
    The best way to do this is through you member portal at www.soulsharehealth.com.
  • How do I access my account?
    Go to www.soulsharehealth.com and then click login. Enter your user ID and password, and you will have access to your account.
  • What conditions does Urgent Care treat?
    Urgent care is available 24/7/365 for non-emergency medical issues including: Allergies Fever Respiratory infections Asthma Gout Sinus infections Bronchitis Insect bites Skin inflammations Cold & Flu Sore throat Digestive issues Joint aches & pains Sports injuries Ear infections Rashes Urinary tract infections and more.
  • How do I use Soul Share Health Urgent Care?
    After you sign up, you can request a consult 24/7 all year, including holidays, ONLINE, over the PHONE. Call to schedule your consultation at 866-992-1419,
  • When should I use Soul Share Health Urgent Care?
    Urgent Care can be used for non-emergency ailments such as allergies, cold and flu, pink eye and urinary tract infections. It can also be used if your doctor is closed or you live far from them. If you are experiencing a medical emergency, call 911.
  • How much do phone and video consultations cost?
    All urgent care consultations are included in the Soul Share Health membership
  • Can I use Soul Share Health Urgent Care while I'm on the go?
    Absolutely! Urgent Care is available while you're traveling within the United States.
  • Are prescriptions guaranteed?
    No, prescriptions are not guaranteed, and are written at the discretion of your doctor. There are no prescriptions available for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
  • Where can I sign up for therapy?
    Simply register online at www.soulsharehealth.com or call 866-992-1419
  • How do I use therapy?
    Members can access their account 24/7, but appointments will be held between 7am to 10pm CST seven days a week online, or over the phone. Each appointment can last for 30 minutes.
  • What conditions can therapy help with?
    Our licensed mental health professionals are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.
  • Can Therapy help with emergency crisis situations?
    If you are in a crisis situation, please call or text the 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) at 988 for help. If a member calls Therapy during a crisis situation, we will stay on the line and transfer the member to the 988 Suicide & Crisis Lifeline for further help.
  • Are prescriptions part of therapy?
    No, prescriptions are not part of the Soul Share Health Therapy plan.
  • Can I choose my own therapist?
    Yes, Soul Share Health allows members to choose from any Christian Soul Share Health licensed mental health counselors available in your State. All counselors are professional, experienced, trustworthy and clinically-trained with a Christian worldview.
  • How much does therapy cost?
    Therapy is included in both Individual and Family memberships. There are no additional out-of-pocket costs to see a therapist.
  • What is included in the Soul Share Health pharmacy program?
    With the Soul Share Health Savings Plan, members have immediate access to discounts on generic and brand-name drugs, as well as FREE Acute Care Medications. These medications are made available to you nationwide at major, well-known pharmacies. The plan even includes major discounts on Insulin Lispro and one free Albuterol Inhaler.† †Insulin Lispro está disponible for $5 por vial hasta dos viales cada 90 días, y un inhalador de Albuterol por año.
  • What pharmacies accept our discount?
    Our Soul Share Health plan card is accepted nationwide at over 56,000 pharmacies, including CVS Pharmacy, Target, Walgreens, Walmart, Kroger, Albertsons, Fry's, Harris Teeter, Duane Reade, Longs Drugs and their respective subsidiaries. Simply bring your member card to the pharmacy and ask the pharmacist to process your prescription using the BIN and PCN number found on your member card. To look up a drug price or to see if your pharmacy accepts our discount, search for your prescription at getmorerxpricing.com.
  • Can I receive savings on over-the-counter medications?
    The Soul Share Health prescription benefit only provides savings on prescription medications. Some over-the- counter drugs, such as Advil, have stronger forms that require a prescription, and that form of prescription may have a savings.
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